Privacy Policy

Last Updated: January 2025

At CoinQuest4Kids, we are committed to protecting the privacy and security of our young learners and their families. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We collect several types of information to provide and improve our services:

• Account Information: When creating an account, we collect basic information such as name, email address, and age group. For children under 13, we require parental consent and guardian contact information to comply with COPPA regulations.
• Learning Progress Data: We track educational progress including completed lessons, earned coins, quiz scores, and achievement badges to personalize the learning experience and provide meaningful progress reports.
• Usage Information: We collect information about how the platform is used, including time spent on activities, game interactions, and feature preferences to improve our educational content.
• Device Information: We may collect technical information about your device, browser type, and IP address for security and platform optimization purposes.

How We Use Your Information

Your information helps us deliver a personalized and effective learning experience:

• Educational Enhancement: To create personalized learning paths, recommend appropriate content, and track educational milestones for each child.
• Platform Improvement: To analyze usage patterns and enhance our games, lessons, and interactive features based on user engagement.
• Communication: To send educational updates, progress reports, and important platform notifications to parents and guardians.
• Safety & Security: To protect against unauthorized access, maintain platform security, and ensure a safe learning environment.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations including COPPA requirements.

Data Protection & Security

We take the security of your information seriously and implement multiple layers of protection:

• Encryption: All personal information is encrypted during transmission and storage using industry-standard SSL/TLS protocols.
• Access Controls: We maintain strict access controls and only authorized personnel can access personal information on a need-to-know basis.
• Regular Audits: Our security practices are regularly reviewed and updated to address emerging threats and maintain compliance.
• Third-Party Services: We work only with trusted third-party services that are bound by strict data protection agreements and comply with privacy regulations.

Children's Privacy (COPPA Compliance)

CoinQuest4Kids is designed for children ages 6-12. We comply with the Children's Online Privacy Protection Act (COPPA):

• We require verifiable parental consent before collecting personal information from children under 13.
• Parents have the right to review, modify, or delete their child's personal information at any time.
• We do not condition a child's participation on providing more information than is reasonably necessary.
• We do not share children's personal information with third parties for marketing purposes.

Your Rights & Choices

Parents and guardians have complete control over their child's data:

• Access: You can review all information we have collected about your child.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request deletion of your child's account and all associated data at any time.
• Export: You can request a portable copy of your child's learning data and progress records.
• Communication Preferences: You can manage email notifications and communication settings through your account.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. When you delete an account, we will permanently remove personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and understand platform usage. You can manage cookie preferences through your browser settings, though some platform features may require cookies to function properly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify parents of any material changes via email and update the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:

Email: privacy@coinquest4kids.com
Support: support@coinquest4kids.com